Microsoft Launches Agent 365 — A New Control Hub for Enterprise AI Agents
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Microsoft has introduced Agent 365, a dedicated
command centre designed to help organisations oversee and control the growing
number of AI agents used across their systems. Announced at Microsoft Ignite
2025, the platform acts as a single window where IT teams can review all
AI-driven tools, understand their permissions, and monitor their behaviour in
real time. What makes Agent 365 especially useful is its compatibility with
both Microsoft-built agents and those created using open-source frameworks. The
feature is currently accessible via the Microsoft 365 Admin Centre under the Frontier
preview programme.
A Unified Dashboard for Growing AI Usage
In its official announcement, Microsoft explained the
motivation behind Agent 365:
as businesses adopt more AI agents to handle tasks like drafting reports,
organising inboxes, or retrieving internal data, IT departments need a reliable
way to track and manage them—just like they do with human employees. Agent 365
is built specifically to solve this challenge.
Central Registry for Every AI Agent
One of the platform’s main components is a central
registry.
IT teams can list every AI agent in the organisation along with details such
as:
- Who
developed the agent
- Its
intended purpose or tasks
- The
systems or datasets it can access
This registry helps identify outdated agents, limit access
for overprivileged ones, or remove tools that no longer serve a clear role.
Real-Time Monitoring and Activity Tracking
Agent 365 also includes deep monitoring features.
Administrators can see:
- When
an agent is running
- What
services or files it interacts with
- Any
unusual or suspicious activity
This allows companies to quickly spot misconfigurations or
potential security risks—such as an AI agent accessing areas of the network it
shouldn’t.
Unique Digital Identities Through Entra
Each AI agent receives its own identity through Microsoft
Entra, similar to assigning an employee their digital ID.
With this identity, IT teams can:
- Set
specific permissions
- Limit
access to sensitive data
- Audit
an agent’s behaviour
This identity-based structure provides more granular control
and transparency.
Seamless Integration with Popular Microsoft Apps
Because many businesses rely heavily on Microsoft’s suite of
apps, Agent 365 can connect directly with tools like:
- Outlook
- Word
- Excel
- Power
BI
- Power
Apps
This lets organisations enable AI automation while
maintaining clear oversight of what these agents are doing inside each
application.
Available Now Through Frontier Preview
Agent 365 is accessible via the Microsoft 365 Admin Centre
through the Frontier preview programme. Companies can activate it across
the entire organisation or enable it selectively while evaluating the
platform’s capabilities.
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